1. Information given to us shall not be given to 3rd parties.

Only exception is: We use shipmondo.com to create shipping labels. Their privacy policy page provides full details of how they process data. https://www.shipmondo.com/dk/sikkerhed/

2. The information given to us:

  • Name
  • Address
  • Phone number
  • Email address
  • Stl(3d model)

will be deleted as soon your order is completed, and we only ask for this info to generate a shipping label and invoice.

Only exception isDanish tax laws require us to keep bookkeeping (invoice)material for at least 5 years.

4. Contact Form:  Information here is needed to reply, and all information is deleted as soon the “conversation” is over.

The conversation is considered to be over when either an order is placed or if there is no response to our reply in 48 hours during work days

5. Cookies:  Odense 3D Print only use a session cookie, this is essential for the site to work at all. Here is an explanation from google on how to clear them or avoid them: https://policies.google.com/technologies/managing?hl=en

6. There are no returns as all orders are customer specific.

Should the print be damaged in shipment we will of course assist to sort it out.